SUJAN
Back to home
Travel Tech

Tour Management

Robust booking management system designed to streamline traveler information and tour logistics for operators and agencies.

Year
2020
Duration
3 months
Category
Tour Operations
Role
UX/UI Designer
Tour Management System
Overview

Operational efficiency for tour operators

A comprehensive tour management platform designed to handle the complexity of tour operations while maintaining an intuitive interface for both operators and travelers.

The system streamlines booking management, traveler coordination, itinerary planning, and resource allocation—all critical components for successful tour operations at scale.

Challenge

Complex operations, scattered tools

Tour operators managed bookings, traveler information, and logistics across multiple disconnected systems, leading to coordination challenges and operational inefficiencies.

Solution

Centralized operations platform

We created an integrated system that brings all tour management functions into one platform, automating routine tasks and providing real-time visibility into operations.

Key Features

End-to-end tour operations

Intelligent Booking System

Real-time availability management with automated confirmations, payment processing, and traveler communication—reducing manual work and improving response times.

Adaptive User Interface

Responsive design that adapts to different devices and user roles, providing optimal experience whether accessed from desktop, tablet, or mobile devices by operators or travelers.

Resource Management Tools

Comprehensive tools for managing guides, vehicles, accommodations, and activities with automated scheduling, conflict detection, and capacity planning.

Impact

Operational improvements

68%

Improvement in booking efficiency

84%

Mobile user engagement

92%

Operator satisfaction with system